Return Policy

Return Policy

We have a 14 day return policy. As long as we receive your Sellable, unused/undamaged items back in the original manufacturer
packaging before the 30th day after you ordered them, you can choose between receiving a refund; less shipping cost and 10% restock fee of your purchase price or a store credit less.

We do not accept returns on or after the 30th day, since we shipped your purchase. We do not refund shipping charges. All sales are
final on clearance items and gift certificates. We always honor the manufacturers’ warranties. You pay for the shipping to return
an item to us. If you are outside the 14 days, please contact or email to discuss.

All returns require a Return Authorization. This can be obtained by calling or by emailing

If you have a return, follow these three easy steps:

Pack the item carefully in a box (use shipping supplies, if necessary) with the original manufacturer packaging (including serial number or UPC), accessories, instructions, warranty information, tags, etc.

Send the package with a reputable carrier/delivery service and make sure you receive a tracking number. Consider insuring the package for your safety.

Always include your order number or the invoice number on the shipping label.

Send the package to:
Eddy-Gear Inc.
Customer Service Department
Order # XXXX or Invoice # XXXX
1330 Fields Parkway
Marietta, GA 30066


Should you have other questions or concerns, please call us or send us an email at We are an authorized dealer for all products we sell online and in our stores. With that you get the guarantee that everything you buy comes with the full manufacturer’s warranty.